Who we are
What personal data we collect and why we collect it
We collect information about you during the signup process as well as some basic activities such as the dates you make purchases, login to the site, or cancel/pause/resume your subscriptions with us.
What we collect and store
When you subscribe with us, we’ll ask you to provide an email address. We’ll use this information for purposes, such as, to:
Send you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.
Create your membership account
Send you information relevant to the TRIBE membership benefits
How long we retain your data
We store information about you for as long as your account exists.
Who on our team has access
Members of our team have access to the information you provide us. For example, site Owner/Administrators can access:
Order information such as your membership subscriptions, payment dates and amounts, and username / email address.
Any additional information added in your Member Profile can also be visible to the Administrator(s).
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics/reporting tools, marketing services (such as email services like MailChimp, AWeber or ConvertKit), payment gateways, and third party embeds.
We share information with third parties who help us provide additional contact services to you; for example Stripe, MailChimp and MemberPress.
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.